The STAR Service Awards are an important initiative through which the Malta Tourism Authority is able to give public recognition to all those who work directly or indirectly in the tourism industry.

The process is completely tourist-driven and as an incentive for tourists to participate the MTA offers a free holiday back to Malta to one lucky winner.
For full details on the nomination process please view the Frequently Asked Questions.

STAR Service Awards

The 13th edition of the Special Thanks And Recognition (STAR) Awards ceremony organised by the Malta Tourism Authority was held on the 8th February 2017 at the Corinthia Palace. Approximately 13,000 nominations had been received from visitors during 2016. The first set of awards were the STAR service awards.  The winners were: Mr. Cristian Teuma, Casa Gemelli, Ms. Jacqueline Grima, Tourist Guide, Mr. Alfred Bray, Security Officer, Mr. Charlie Bonanno, Boatman, Mr. Joseph Mercieca, Country Terrace Restaurant, Mr. Michael Pace, White Taxi driver, Mr. Paul Vella, Coach Driver, Ms. Sandrine Masson, Sales Representative and Ms. Therese Micallef, Malta Falconry Centre.

Hotel Worker of the Year

The Hotel Worker of the Year 2017 was awarded to Mr. Joseph Ciprian Magro, Sales Executive at the Solana Hotel & Spa who was presented with a certificate, a glass memento and an €800 cash prize. 

The Special Recognition Award 2017 went to Mr. Emanuel Calleja for outstanding hospitality and kindness given to tourists during a serious traffic accident.  

Vecchia Napoli SkyParks which is a Quality Assured restaurant received The restaurant with the most nominated staff in 2017 award.

 

For Industry Operators

Companies are encouraged to participate in this scheme with the aim to acknowledging the importance of maintaining high standards of service across this dynamic industry. Complimentary nomination forms can be ordered from the Malta Tourism Authority. Free delivery upon request. For more information on the STAR Awards contact the Quality & Industry HR Development Unit on 22915726 or starscheme@visitmalta.com

CLAIM A FREE VOUCHER WITH YOUR NOMINATION WORK

Using your Vouchers

After submitting an online nomination, guests will be directed to choose a voucher. A confirmation letter with the voucher details will be sent to the email address used by the guests to submit the nomination form. Vouchers need to be presented upon entrance and are subject to terms and conditions. Only one voucher per nomination can be selected.

CLAIM A FREE VOUCHER WITH YOUR NOMINATION

€ 2 Discount On Entrance Fee

€ 2 discount on entrance fee. Usual price € 9 per adult, € 6 per child (under 14yrs)...

15% Discount On Entrance Fees

The Malta Classic Car Collection boasts over 100 real Classic Cars & Motorcycles surrounded by 1000s of classic memorabilia. The Museum has a car related Cinema and an amazing Sicilian Cafeteria. ...

30% Discount On The EUR 10 Price Of The Guidebook

Palazzo Falson is one of the oldest medieval buildings in the ancient capital city of Mdina. It houses a collection of art and antiques brought together by its last resident, Olof Frederick Gollcher (...

Euro5 discount on parasailing per person

Fly Time Events Malta will make you experience the beautiful Maltese islands in the middle of the Mediterranean in Style. A new spacious 36 foot (11 metre), unique, stylish motor yacht fully equipp...

20% Off On Standard Admission Rates

Valletta on the big screen. History, Elegance and Lifestyle ... wrapped up in one great attraction! Re-live the arrival of Valletta's earliest settlers; the Great siege that erupted between the ...

10% Discount On Entry Fee

Esplora Interactive Science Centre at Bighi is Malta’s latest visitor attraction which was officially opened on 26th October 2016. Esplora has been partly funded by EU funds, seeking to cultivate a ...

10% Discount On Entrance Fee

Popeye Village Malta has grown from its days as a Film Set of the 1980 Musical Production 'Popeye' into one of the major tourist attractions on the Maltese Islands filled with a number of colorful fun...

Special Entry Ticket Or 10% Off Playmobil Products

Voucher 1 - Special Entry Ticket Adults €3.95 • Entrance • 10% off Playmobil Products • 10% off Food & Drinks Children €4.95 (1-12yrs) • Entrance • Unlimited Play Time • Pla...

10% Discount on Entrance Fee

Casa Rocca Piccola is open from 10am to 5pm every day except Sundays and Public Holidays with tours taking place on the hour. Last tour starts at 4pm. Admission after hours is also possible by appoint...

10% Discount On Purchased Products From Savina Outlets

At the turn of the 20th century Pjazza Savina in Rabat was not just the geographic heart of Gozo, it was also the centre of everyday trading. The Savina open market provided everything from delicious ...

10% Discount On The Purchase Of An Adult Ticket

With its beautiful imagery and atmospheric sound, The Malta Experience will enrich your appreciation of the country's places and people. It will give you a deeper understanding of the history to be fo...

€2 Discount On Adult Ticket

Adult ticket- €2 discount on entrance fee The Centre is open all year round from Tuesdays till Sundays including Public Holidays. Winter times : from 9.00 till 15.00 (1st October and 30th June) ...

30% Discount On Adult Ticket

The Wignacourt Collegiate Museum at Rabat Malta was formerly the baroque residence of the Chaplains of the Knights of St. John. Initially located outside the former Roman City of Melite, the Wignacour...

€3 Discount On The Adult Entry Ticket Of Aquarium

The Malta National Aquarium is one of the leading visitor attractions in Malta. Besides the tanks housing an impressive collection of fish species, the Malta National Aquarium comprises also the Cafe ...
  • Are you delighted with the hospitality that your host family is offering you? Say thank you by nominating them for the Special Thanks and Recognition Award

    The Malta Tourism Authority gives public recognition to people who offer excellent service by honouring them with a STAR Award

    Submit your Nomination

  • Have you been served well? Say thank you by nominating your favourite staff member at the restaurant.

    The Malta Tourism Authority gives public recognition to people who offer excellent service by honouring them with a STAR Award

    Submit your Nomination

WIN A HOLIDAY FOR TWO SUBMIT YOUR NOMINATION NOW