The STAR Service Awards are an important initiative through which the Malta Tourism Authority is able to give public recognition to all those who work directly or indirectly in the tourism industry.

The process is completely tourist-driven and as an incentive for tourists to participate the MTA offers a free holiday back to Malta to one lucky winner.
For full details on the nomination process please view the Frequently Asked Questions.

STAR Service Awards

The 11th edition of the STAR Awards was held on the 25th February 2016 at the Mediterranean Conference Centre. 8 STARS were awarded for excellence in service, whilst the finalists received recognition. This was a result of approximately 7000 nominations received from tourists during 2015. A recognition award was given to Mr. Stuart Burke for his contribution to the tourism industry.

Hotel Worker of the Year

The Hotel Worker of the Year 2015 was Theresa Taliana from Pergola Hotel & Spa who received a certificate, a glass memento and an €800 cash prize. The runners-up were Anthony Attard from The Westin Dragonara Resort and Ruby Anne Galea from Solana Hotel & Spa who both received a certificate and a €150 cash prize. The 11 remaining finalists were also recognised on the night and each received a certificate.

For Industry Operators

Companies are encouraged to participate in this scheme with the aim of acknowledging the importance of maintaining high standards of service across this dynamic industry. Complimentary nomination forms can be ordered from the Malta Tourism Authority. Free delivery upon request. For more information on the STAR Awards contact the Quality & Industry HR Development Unit on 22915122 or


Using your Vouchers

After submitting an online nomination, guests will be directed to choose a voucher. A confirmation letter with the voucher details will be sent to the email address used by the guests to submit the nomination form. Vouchers need to be presented upon entrance and are subject to terms and conditions. Only one voucher per nomination can be selected.


10% Discount on the purchase of an adult ticket

With its beautiful imagery and atmospheric sound, The Malta Experience will enrich your appreciation of the country's places and people. It will give you a deeper understanding of the history to be fo...

2 complimentary vouchers for the Playmobil Factory Tour

The Playmobil FunPark - A place where fun, play and creativity reign. Indoor Play area : Specific themed–oriented zones and full of Playmobil Toys for toddlers and youngsters to enjoy . The pirat...

30% discount on the EUR 10 price of the guidebook

Palazzo Falson is one of the oldest medieval buildings in the ancient capital city of Mdina. It houses a collection of art and antiques brought together by its last resident, Olof Frederick Gollcher (...

20% off on standard admission rates

Valletta on the big screen. History, Elegance and Lifestyle ... wrapped up in one great attraction! Re-live the arrival of Valletta's earliest settlers; the Great siege that erupted between the ...

€ 2 discount on entrance fee

€ 2 discount on entrance fee. Usual price € 9 per adult, € 6 per child (under 14yrs)...

15% Discount on Entrance fees

The Malta Classic Car Collection boasts over 100 real Classic Cars & Motorcycles surrounded by 1000s of classic memorabilia. The Museum has a car related Cinema and an amazing Sicilian Cafeteria. ...

€3 discount on the adult entry ticket of Aquarium

The Malta National Aquarium is one of the leading visitor attractions in Malta. Besides the tanks housing an impressive collection of fish species, the Malta National Aquarium comprises also the Cafe ...

Euro5 discount on parasailing per person

Fly Time Events Malta will make you experience the beautiful Maltese islands in the middle of the Mediterranean in Style. A new spacious 36 foot (11 metre), unique, stylish motor yacht fully equipp...

10% Discount on purchased products from Savina Outlets

At the turn of the 20th century Pjazza Savina in Rabat was not just the geographic heart of Gozo, it was also the centre of everyday trading. The Savina open market provided everything from delicious ...
  • Are you delighted with the hospitality that your host family is offering you? Say thank you by nominating them for the Special Thanks and Recognition Award

    The Malta Tourism Authority gives public recognition to people who offer excellent service by honouring them with a STAR Award

    Submit your Nomination

  • Have you been served well? Say thank you by nominating your favourite staff member at the restaurant.

    The Malta Tourism Authority gives public recognition to people who offer excellent service by honouring them with a STAR Award

    Submit your Nomination